refund & Privacy Policies:
top of the mountain retreats llc

refund PolicY

At Top Of The Mountain LLC, we invest significant time, energy, and resources into creating a transformational experience for every participant.

Because retreat spots are limited and each space is carefully reserved, all sales are final and non-refundable.

We strongly encourage you to review your calendar, travel commitments, and personal circumstances before registering to ensure you can fully join us on this journey.

By completing your registration, you acknowledge and agree to this Refund Policy.

We appreciate your understanding and commitment. It allows us to pour everything into making your retreat experience truly exceptional.

privacy PolicY

Effective Date: 4 July 2025

At Top Of The Mountain LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and store your data when you interact with our website (topofthemountainretreats.com) or take part in any Retreat we offer.

By using our services, you agree to the practices described below.


1. Who We Are

We are Top Of The Mountain LLC, based in Phoenix. We offer transformative Experiences tailored for Participants. If you have questions or concerns about this Privacy Policy, please email us at .


2. What We Collect

We may collect personal information such as:

1. Name and contact details
2. Payment information (processed securely via our payment gateway)
3. Preferences, feedback, and survey responses
4. Usage data from our website or booking systems

We only collect information that’s necessary for delivering a smooth and personalized Retreat experience.


3. How We Use Your Information

We use your information to:

1. Process bookings and payments
2. Communicate updates, logistics, or support messages
3. Personalize your experience
4. Send relevant emails (you can unsubscribe at any time)
5. Improve our services and website


4. How Your Data Is Stored

Your data is stored securely using Go High Level. We take reasonable precautions to protect your data from unauthorized access, loss, or misuse.


5. Sharing Your Information

We never sell your personal data.

We may share necessary information with trusted partners only when required to process payments, deliver communication, or improve services — such as:

Google Analytics

Each of these providers has their own privacy policy and complies with data protection laws.


6. Cookies & Tracking

Our website may use cookies or similar technologies to enhance your browsing experience and gather basic analytics.

You can read more about this in our [Cookie Policy](https://topofthemountainretreats.com/cookie-policy).

You can choose to disable cookies in your browser settings, although some features of our site may not function optimally.


7. Your Rights

You have the right to:

1. Request access to the data we hold about you
2. Ask us to correct or delete your information
3. Withdraw consent or object to specific uses
4. Lodge a complaint with a data protection authority if you're based in a region like the EU or UK

To make a request, email us at and we’ll respond promptly.


8. Data Retention

We retain your personal data only for as long as needed to fulfill the purposes outlined in this policy — typically for the duration of your relationship with us, unless otherwise required by law.


9. Changes to This Policy

This Privacy Policy may be updated from time to time. We recommend checking this page periodically. The latest version will always be posted on topofthemountainretreats.com.


10. Contact Us

For privacy-related questions or requests, please email:
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